We want you to be happy with your Dear John Denim purchase, but if you're not completely satisfied, you can return your item(s) within 28 days of purchase. Here’s how:
Start your return by completing the Return Center form. Upon approval, your return label will be sent within 24-72 hours.
Send your returns to:
Attn: Dear John Returns
2435 Loma Ave
South El Monte, CA 91733.
If your item is defective or damaged, we are happy to exchange it for you. Here’s how:
We offer several shipping options to make sure your order arrives quickly and reliably. Orders over $100 qualify for Free 2-Day Shipping.
Shipping Method | Estimated Delivery | Cost |
---|---|---|
FedEx Ground® Home Delivery | 1-5 business days (3-7 to Alaska & Hawaii) | Varies by location |
FedEx Express Saver® | 3 business days | Varies by location |
FedEx 2Day® | 2 business days | Varies by location |
Free 2-Day Shipping | On orders over $100 | FREE |
Please note:
For shipping questions, contact customerservice@dearjohndenim.com or call 626.450.0525.
I bought these in black and had to have them in every color. Wish they were in more colors. These pants are so flattering and comfortable. It’s like I’m wearing pajamas! I get tons of compliments on them. So glad to have these in my wardrobe.
I love the fit and feel of Fiona jeans! All of the colors are great; the dark oak presents as more of a burgundy, but they are pretty and go with lots of different tops.
These are the most comfortable pants! Love the high waist and the wide legs. A perfect amount of stretch compliments. I am 5’6” 130 lbs., ordered a 27.
Beautiful & classy, looks great over collared shirt.
Purchased this pair of pants in a local boutique but lost weight and they were too big. I quickly got on line and found them in the size I needed. I'm 5'5" and 135 to 140 pounds. The length is perfect for me and I love the way the pants fit. You can easily dress up or down. I may be back to get other colors.